At Zaynaabeauty, we stand behind the quality of our skin products and want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your skin product, you may return it to us for a refund or exchange within 7 days from the date of purchase.

1. Conditions for Returns: To be eligible for a refund or exchange, the skin product must be unused, unopened, and in its original packaging. We reserve the right to refuse returns or exchanges that do not meet these conditions.
2. Refund or Exchange: If you choose to return a skin product, we will provide you with a refund of the purchase price, less any shipping and handling fees. If you prefer to exchange the product for another skin product, we will cover the shipping and handling costs for the replacement product.
3. Shipping and Handling: Customers are responsible for the cost of shipping and handling for returned products, unless the product was damaged or defective upon receipt. We recommend using a trackable shipping method and keeping the tracking information for your records.
4. Exclusions: We do not accept returns or exchanges on used or opened skin products, or on products that have been customized or altered in any way. We reserve the right to refuse returns or exchanges for any reason.
5. Customer Service: If you would like to initiate a return or exchange, please contact our customer service team at Zaynaabeauty@gmail.com. To ensure prompt processing of your return or exchange, please have your order number and product information ready.

Please note that our return policy is subject to change without notice. If you have any questions or concerns about our return policy, please contact us for more information.